Warranty

WHO IS COVERED?

This limited one-year warranty is non-transferable and covers only the original end purchaser. An original or copy of a sales receipt from the original goze Authorized sales retailer is required for warranty service. This limited warranty does not cover products purchased from 3rd party sellers on online sales auction sites. Online sales auction confirmations are NOT accepted for warranty verification.

WHAT IS COVERED?

goze Products (“goze”) warrants that this product (the “Product”) will be free from defects in workmanship and materials under normal use for a period of one year from the original purchase date (“Limited Warranty Period”).

WHAT IS NOT COVERED?

Normal wear and tear of Product use
Misuse, lack of care, mishandling, accident, abuse or other abnormal use
Use of the Product other than for its intended purpose
Damage caused by improper or unauthorized repair or maintenance
Product that has been modified or altered
Any product that is not manufactured by goze (including, without limitation, any non-goze product that is used in connection with the Product)

HOW TO MAKE A WARRANTY CLAIM

Warranty claims must be made directly to goze. Please mail your return using a carrier that provides tracking to Goze Products, LLC C/O Return Dept. 10624 Avenue D, Brooklyn, NY 11236

Once goze receives your returned Product, goze will evaluate your claim (typically within 3-5 business days) to determine whether the returned Product does not conform to this limited warranty. If goze determines that there is a warranted defect in the Product, goze will replace product. goze is not liable for Products that are damaged or lost in transit to goze. We recommend that you ship your returned products to goze via a trackable shipment method. You are responsible for customs fees, including, but not limited to, taxes, duties and brokerage.

All products returned to goze will be subject to review for authenticity. Products determined to be counterfeit will be confiscated and turned over to goze’s legal department for action. Counterfeit cases will not be returned and consumers should seek restitution from their original place of purchase.

SOLE & EXCLUSIVE REMEDY

Your sole and exclusive remedy for a breach of this limited warranty, and goze’s sole and entire liability is, at goze’s option, to repair or replace the defective Product. If the product was purchased directly from our on-line store, you may request a refund for the purchase price of the defective Product if your claim is submitted within 30 days of the purchase date. Repair or replacement (including parts and labor and shipping costs) shall be made at goze’s expense. goze reserves the right to send you a replacement product that is the same or of a similar style or a substitute equivalent that may not be of like kind (depending on availability). Replacement products will be furnished only on an exchange basis. Replacement products are warranted as above for the remainder of the original applicable Product warranty period.

WARRANTY DISCLAIMERS

Except as expressly set forth above in this limited warranty, goze makes no other express or implied warranties to the extent permitted by law and specifically disclaims and exclusives all implied warranties, including, without limitation, the implied warranties of non-infringement of third party rights, merchantability and fitness for a particular purpose. If such disclaimer of any implied warranty is not permitted by law, the duration of any such implied warranties is limited to the durations set forth in this limited warranty. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so such limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction.

LIMITATION OF LIABILITY

In no event shall goze or its suppliers shall be liable to you or any third party for any indirect, incidental, consequential, special or exemplary damages arising out of the use of the product, including, without limitation, property damage, loss of value of the product or any third party products that are used in or with the product, or loss of use of the product or any third party products that are used in or with the product, even if goze has been advised of the possibility of such damages. goze has no liability for any damage or destruction to consumer electronics devices or other personal property that are in the products, including, without limitation, laptops, cell phones, MP3 players, DVD players or handheld devices, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of goze and any of its suppliers shall be limited to the amount actually paid by you for the product. Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

about goze

Since our launch in November of 2015, goze has been pushing the boundaries of design and innovation. We offer what noone else does because we are capable of doing what no one else can.
We are the first and only line of anti-microbial, sound amplifying smartphone cases. Purposefully designed,sleek, eye catching and sophisticated.
The design came to us two fold. Sound Amplification, followed years later by anti-microbial.

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